Privacy Policy

At Chisel E-Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases. By using Chisel E-Store, you agree to the practices described in this policy.

  1. Information We Collect

a. Personal Information
When you create an account, place an order, or interact with our website, we collect personal information including but not limited to:

i. Name
ii. Email address
iii. Phone number
iv. Shipping and billing addresses
v. Payment information

b. Non-Personal Information
We also collect non-personal information that helps us understand how our website is used, such as:

i. Browser type and version
ii. IP address
iii. Referring website
iv. Pages visited and time spent on our site

  1. How We Use Your Information

We use the information we collect for various purposes, including:

a. Order Processing: To process your orders, manage payments, and deliver products to you.
b. Customer Service: To provide support, respond to your inquiries, and address any issues or concerns.
c. Personalization: To tailor our website and marketing materials to better suit your preferences and interests.
d. Marketing: To send you promotional emails, newsletters, and offers related to our products and services. You can opt-out of these communications at any time.
e. Improvement: To enhance our website, products, and services based on your feedback and usage patterns.

  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

a. Service Providers: Trusted third-party vendors who assist us with order processing, payment processing, shipping, and other services. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified.
b. Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or respond to lawful requests.

  1. Data Security

We implement a variety of security measures to safeguard your personal information. These include:

a. Encryption: We use SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our servers.
b. Access Controls: Only authorized personnel have access to your personal information, and they are trained to handle it securely.
c. Secure Storage: We use secure servers and databases to store your information.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small files stored on your device that help us:

a. Remember your preferences and settings
b. Analyze website traffic and usage patterns
c. Improve the functionality and performance of our site

You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on our website.

  1. Your Rights

You have the right to:

a. Access: Request access to the personal information we hold about you.
b. Correction: Request correction of any inaccurate or incomplete information.
c. Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
d. Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at:

e. Email: support@chiselestore.com
f. Phone: 080 41260208, +91 9741615467

  1. Third-Party Links

Chisel E-Store may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Chisel E-Store is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please reach out to us:

a. Email: support@chiselestore.com
b. Phone: 080 41260208, +91 9741615467

Thank you for trusting Chisel E-Store with your personal information. We are dedicated to protecting your privacy and ensuring a secure and enjoyable shopping experience.

Chisel E-Store—Where Wellness Meets Luxury.