Delivery Policy

Welcome to Chisel E-Store! We are committed to providing you with a smooth and efficient delivery experience. Our Delivery Policy outlines the procedures and expectations for receiving your orders. Please take a moment to familiarize yourself with our delivery process.

  1. Delivery Areas

Chisel E-Store ships to various locations across India. To check if we deliver to your area, please enter your pin code on our website during the checkout process. If your location is not available, please contact our customer support team for assistance.

  1. Processing Time

a. Order Processing: Once you place an order, it will be processed within 1-2 business days. We strive to dispatch your items as quickly as possible.
b. Order Confirmation: You will receive an order confirmation email with details of your purchase and estimated delivery time.

  1. Shipping Methods and Delivery Times

We offer several shipping options to accommodate your needs:

a. Standard Shipping: Delivery typically takes 5-7 business days from the date of dispatch. This option is ideal for standard delivery needs.
b. Express Shipping: For faster delivery, choose our express shipping option, which typically takes 2-4 business days from the date of dispatch.

Delivery times may vary based on your location, the shipping method selected, and external factors such as weather conditions or logistical challenges.

  1. Shipping Charges

Shipping charges are calculated based on the delivery location and the weight of the package. The cost will be displayed at checkout before you complete your purchase. For certain promotions or order thresholds, we may offer free shipping. Details of any applicable free shipping promotions will be provided on our website.

  1. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our courier partner’s website. If you need assistance with tracking your order, please contact our customer support team.

  1. Delivery Issues

If you encounter any issues with your delivery, such as delays, damaged items, or incorrect orders, please contact us as soon as possible. We are here to help resolve any problems and ensure your satisfaction.

a. Email: support@chiselestore.com
b. Phone: 080 41260208, +91 9741615467

  1. Delivery Address

Please ensure that you provide accurate and complete delivery information at checkout. This includes your address, contact number, and any special delivery instructions. We are not responsible for delays or issues caused by incorrect or incomplete address information.

  1. Failed Deliveries

In the event that a delivery attempt fails due to an incorrect address, recipient unavailability, or other reasons, the package may be returned to our warehouse. You may be charged additional shipping fees for redelivery or reprocessing of your order.

  1. Returns and Exchanges

If you need to return or exchange an item, please refer to our Return Policy for instructions. Returns or exchanges must be initiated within the specified return period, and items should be returned in their original condition.

  1. Customer Support

If you have any questions or concerns regarding our delivery policy, or if you need assistance with your order, please reach out to our customer support team. We are here to assist you and ensure your delivery experience is smooth and satisfactory.

a. Email: support@chiselestore.com
b. Phone: 080 41260208, +91 9741615467

Thank you for choosing Chisel E-Store. We look forward to delivering your orders promptly and efficiently!

Chisel E-Store-Where Wellness Meets Luxury.